Showlove

Privacy Policy

Showlove ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you visit our site, create an account, or place an order, we may collect:

  • Contact information — name, email address, shipping and billing address, phone number.
  • Order information — items purchased, order history, payment method (processed securely by our payment provider; we do not store full card numbers).
  • Account information — username, password (encrypted), wishlist and preferences.
  • Device and usage information — IP address, browser type, pages visited, and how you interact with our site, collected automatically via cookies and similar technologies.
  • Communications — messages you send us via email, contact forms, or customer support.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and returns
  • Create and manage your account
  • Communicate with you about orders, promotions, and updates (you can opt out of marketing emails at any time)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations

Cookies & Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember items in your cart, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect site functionality.

We may also use analytics and advertising partners (such as Google Analytics or Meta Pixel) to help us understand site traffic and measure the performance of our marketing.

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers — payment processors, shipping carriers, email marketing platforms, and hosting providers who help us operate our business.
  • Legal authorities — when required by law, to protect our rights, or to prevent fraud or harm.
  • Business transfers — in connection with a merger, acquisition, or sale of assets.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining order records, complying with legal and tax obligations, and resolving disputes.

Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access, correct, or delete the personal information we hold about you
  • Opt out of marketing communications
  • Request a copy of your data in a portable format
  • Object to or restrict certain processing of your information

Residents of the EU/UK and California have additional rights under GDPR and CCPA/CPRA, respectively. To exercise any of these rights, contact us at privacy@weshowlove.com.

Data Security

We use industry-standard security measures, including SSL encryption at checkout, to help protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at privacy@weshowlove.com.